Shopping help
Returns & exchanges
Purchases complete on each partner retailer's website, so returns and exchanges are handled by them. Here's what to confirm before you buy.
Set by the retailer
Each partner retailer controls its own return window, exchange rules, pickup availability, and refund method. Those terms apply to your order.
Check eligibility first
Some items are often non-returnable — sale pieces, jewellery, innerwear, customised products, and final-sale items. Read the policy on the product page.
Act within the window
Start a return or exchange from the retailer's own order page before their window closes. Keep tags and packaging intact where required.
AashiNyra doesn't process payments, returns, or refunds. Always review the retailer's return policy on the product page before purchase — especially for sale and final-sale items.